Job Description

Giant Eagle Corporate Market District

 

Job Title:                      Cashier

Department:                  Front End

Supervisor's Title:       Front End Manager                  

FLSA Status:                Non-Exempt/Exempt

Employment Status:      Full/Part Time

Date:                            3/03/09            

 

 

Position Summary:

 

A cashiers' first responsibility is to check out customers in an efficient, accurate, and pleasant manner to ensure customer requirements are met and build customer loyalty by providing unparalleled customer service.

 

Essential Functions:

 

•Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.

•Display a commitment to learn about food and share food knowledge with fellow team members and customers.

•Demonstrate a willingness to learn, understand, and communicate the Market District Passion for Food philosophy, which includes the willingness to taste and experience new product offerings.

•Actively demonstrate appropriate suggestive selling techniques.

•Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for the Market District banner.   Every interaction, whether with an internal or external customer is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.

•Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community.

•Maintain cleanliness of equipment, floor (to ensure safety), and sanitation regulations are met.

•Ringing up customers' orders by scanning product or punching price into register.

•Finalize sale and collect payment by totaling order, deducting for coupons, and accepting tender from customer.

•Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for the Market District banner.   Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an exemplary manner..

•Follow proper procedures to ensure store meets out-of-stock percentage goals.

•Bagging orders by putting grocery orders into the appropriate bags and then into customers carts.

 

Knowledge, Skills and Abilities

 

Formal Education Required

•Working towards high school diploma or equivalent

Desired

 

Licenses or Certificates

•None

Experience

Required

•0 - 6 months experience

Desired

 

Skills :   

•Ability to read and follow instructions

•Accountability

•Action-oriented

•Adaptability

•Attention to detail

•Customer Service

•Decision-making

•Initiative

•Integrity and Trust

•Listening

•Managing Diversity

•Patience

•Teamwork

•Tolerance for Stress

•Verbal Communication

•Written Communication

 

Additional

•Safety Awareness

•Basic Math Skills

•Interpersonal Skills

•Ability to follow direction/verbal and written

           

Job Complexity

•Work requires using different methods that are already available.

 

Decision Making

•Decisions are simple and based on well-defined choices.

 

Authority

•Authority to make decisions or commitments within the limits of company policies and procedures that are clearly specified.

 

Budgetary Responsibility

•Responsible for controlling some expense within a department.

 

 

Contacts

•Internal: Contact within the department and some routine contact outside the department.

•Purpose of Internal: Obtain or exchange general information, respond to questions.

•External: Contact with day-to-day customer, vendors or sales representatives.

•Purpose of External contacts: Obtain or exchange general information, respond to questions.

 

Supervisory Responsibility

•None

 

Equipment Used          

•Retail Equipment Used

•Some office equipment used

Travel

•None

 

Physical Requirements

•Bending

•Carrying

•Grasping

•Hearing (auditory)

•Lifting

•Opening

•Operating Equipment

•Pulling

•Pushing

• Reading

•Reaching

•Repetitive Motion

•Sight or Peripheral Vision

•Sorting

•Standing

•Telephone Usage

•Twisting

•Communication (verbal)

•Walking

•Writing

•Ability to lift 50 pounds or more

 

 

Working Conditions

 

•Work in area with considerable dust at times

•Work in areas with considerable noise at times

•Work in areas with considerable cold conditions at times

 

Job Overview

Contact Information

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This document is strictly for informational, non-commercial purposes.