Collection Representative

Internal Revenue Service

Des Moines, IA 50301

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Job Description

As a Contact/Collection Representative you will:
~ Provide technical assistance to individuals and/or businesses
primarily through telephone interaction in a dynamic call center
environment, and/or face-to-face contact;
~ Address wide range of issues/problems that require unique solutions;
~ Apply the tax code to assist taxpayers in understanding and meeting
their tax responsibilities;
~ Secure, analyze and protect sensitive personal and financial
information;
~ Make determinations and use sound judgment to resolve taxpayer
disputes and delinquency issues; And
~ Develop, analyze and evaluate information involving the research of
computerized records by accessing multiple online/database systems.

Job Requirements

  • You must be a citizen of the United States.
  • Male born after 12/31/59-Selective Service Registration required.
  • In order to receive consideration during an open period, applications must
  • be received by 11:59 PM ET on the cut-off date identified.
  • COMMUNICATION WILL BE VIA EMAIL. DISABLE YOUR SPAM BLOCKER IN
  • ORDER TO RECEIVE OUR EMAIL CORRESPONDENCE.
  • Job Overview

    Title: Collection Representative

    Industry: Government

    Category: Federal

    Location: Des Moines, IA 50301

    Contact Information

    Website: Corporate Site