Collection Representative
Internal Revenue Service
Des Moines, IA 50301
Job Description
As a Contact/Collection Representative you will:
~ Provide technical assistance to individuals and/or businesses
primarily through telephone interaction in a dynamic call center
environment, and/or face-to-face contact;
~ Address wide range of issues/problems that require unique solutions;
~ Apply the tax code to assist taxpayers in understanding and meeting
their tax responsibilities;
~ Secure, analyze and protect sensitive personal and financial
information;
~ Make determinations and use sound judgment to resolve taxpayer
disputes and delinquency issues; And
~ Develop, analyze and evaluate information involving the research of
computerized records by accessing multiple online/database systems.
Job Requirements
Job Overview
Title: Collection Representative
Industry: Government
Category: Federal
Location: Des Moines, IA 50301
Contact Information
Website: Corporate Site


